Privacy Policy for Mozzico

Effective Date: 1st January 2024

Mozzico (“we,” “us,” or “our”) is committed to protecting the privacy of our customers. This Privacy Policy explains how we collect, use, and share your personal information when you use our website, mobile app, or other online services (collectively, the “Services”) or when you order from us by phone.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: This includes your name, address, phone number, and email address.
  • Order Information: This includes details about your orders, such as the items you purchased, delivery address, order date and time, and payment information (processed securely through our payment gateway).
  • Account Information: If you create an account with us, we may collect your username, password, and other account preferences.
  • Device Information: We may collect information about the device you use to access our Services, such as your IP address, browser type, and operating system.
  • Usage Information: We may collect information about how you use our Services, such as the pages you visit, the links you click, and the time you spend on our website.
  • Location Information: With your consent, we may collect your precise location to facilitate delivery. You can usually disable location services in your device settings.

How We Use Your Information

We may use your personal information for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you about your orders and provide customer support.
  • To personalize your experience and provide relevant offers and promotions (with your consent, where required by applicable law).
  • To improve our Services and develop new features.
  • To detect, prevent, and address technical issues and security breaches.
  • To comply with applicable laws and regulations.

Sharing Your Information

We may share your personal information with the following third parties:

  • Service Providers: We may share your information with service providers who assist us with payment processing, delivery, marketing, and other business operations. These service providers are contractually obligated to protect your information.
  • Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Under the GDPR and other applicable data protection laws, you may have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Rectification: You have the right to correct any inaccuracies in your personal information.
  • Erasure: You have the right to request the deletion of your personal information.
  • Restriction of Processing: You have the right to restrict the processing of your personal information.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
  • Objection: You have the right to object to the processing of your personal information.

To exercise these rights, please contact us at [Your Contact Email Address/Phone Number].

Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include [List specific security measures, e.g., encryption, firewalls, secure servers]. However, no method of transmission over the internet or electronic storage is completely secure.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and encourage you to review it periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: Mozzico, Kinkerstraat 12b H, 1053 DT Amsterdam, 06 1114 2403, mozzico@mozzico.nl